Privacy Policy

Yat Yuet Kui values the personal data and privacy of its customers. This Privacy Policy outlines how Yat Yuet Kui collects, uses, discloses, retains, and protects personal data when customers browse this website, submit inquiries, place orders, opt for delivery or in-store pickup, book services, or contact Yat Yuet Kui via WhatsApp or email.

By using this website, submitting personal data, placing orders, or booking services, customers acknowledge that they have read and understood this Privacy Policy.

Information We May Collect

Yat Yuet Kui may collect the following information as applicable:

Name
Phone number
Email address
Delivery address and billing information
Order details, purchase history, and payment status
In-store pickup arrangement details
Content of inquiries made via WhatsApp, email, website forms, or social media
Service booking details and inquiry direction
Name, birth information, photos, address, case background, or other service-related information actively provided by the customer
Website usage data, such as pages viewed, device information, browser information, IP address, Cookies, or similar technological data

Yat Yuet Kui will only collect information relevant to orders, deliveries, inquiries, service bookings, customer service, and website operations as needed.

Purposes of Data Collection

Yat Yuet Kui collects and uses personal data for the following purposes:

Processing orders, payments, deliveries, in-store pickups, and after-sales arrangements
Responding to customer inquiries and providing customer service
Arranging Tantric rituals, consecrations, blessings, prayers, transcendence rites, Xuan Ji spiritual readings, and related services
Confirming customer identity, order details, and necessary information for services
Providing logistics tracking, order notifications, pickup notifications, or service arrangement notifications
Handling misdeliveries, missing items, visible damage upon receipt, or other after-sales follow-ups
Improving the website, products, services, customer experience, and operational processes
Sending essential notifications related to orders, services, or accounts
Sending news, promotional information, or store updates with customer consent or as permitted by law
Complying with legal, regulatory, accounting, tax, risk management, or dispute resolution requirements

Is Providing Personal Data Mandatory?

Customers can choose whether to provide personal data to Yat Yuet Kui. However, if customers fail to provide the necessary information for processing orders, deliveries, in-store pickups, service bookings, or after-sales follow-ups, Yat Yuet Kui may be unable to complete the relevant order, service, or inquiry.

For example, if customers fail to provide correct recipient information, it may affect delivery arrangements; if customers fail to provide necessary information for services, it may affect Tantric rituals, Xuan Ji spiritual readings, or other service arrangements.

Data Use and Disclosure

Yat Yuet Kui will use personal data for the aforementioned purposes as needed. To complete orders, payments, deliveries, service bookings, and website operations, Yat Yuet Kui may provide data to the following categories of third parties to the extent necessary:

Shopify or website operating platforms
Payment service providers
Logistics companies, express delivery companies, or delivery service providers
Email, WhatsApp, messaging, or customer service tool providers
IT, website maintenance, data storage, or system service providers
Accounting, legal, compliance, risk management, or professional advisors
Relevant individuals or organizations as required by legal, regulatory, or enforcement agencies

Yat Yuet Kui will not sell customers' personal data.

Direct Marketing and Unsubscription

If customers agree to receive news, promotional information, product updates, or service information from Yat Yuet Kui, Yat Yuet Kui may use their name, phone number, email, or contact information to send relevant content.

Customers can unsubscribe from promotional information at any time. If receiving promotional content via email, they can follow the unsubscription method provided in the email; if receiving information via WhatsApp or other means, they can contact Yat Yuet Kui to request to stop receiving such promotional messages.

Even if customers unsubscribe from promotional information, Yat Yuet Kui may still contact them for necessary matters related to orders, payments, deliveries, in-store pickups, service bookings, after-sales follow-ups, or important policy updates.

Cookies and Website Technology

This website may use Cookies or similar technologies to maintain website functionality, improve browsing experience, analyze website traffic, record preferences, and support online store operations.

Customers can manage or disable Cookies through their browser settings. However, if Cookies are disabled, some website functions, shopping cart, checkout, or browsing experience may be affected.

Data Retention

Yat Yuet Kui will retain personal data for the period necessary to fulfill the purposes for which it was collected, or as required by legal, accounting, tax, risk management, dispute resolution, and operational needs.

When personal data is no longer needed, Yat Yuet Kui will take reasonable steps to delete, anonymize, or cease using the relevant data as applicable.

Data Security

Yat Yuet Kui will take reasonable measures to protect customers' personal data from unauthorized access, use, disclosure, modification, loss, or destruction.

However, the internet, electronic communications, third-party platforms, and logistics systems may all carry risks. Yat Yuet Kui cannot guarantee the absolute security of any online transmission, electronic communication, or third-party system.

Cross-border Data Processing

As this website may use Shopify, payment platforms, logistics companies, email, WhatsApp, cloud storage, or other third-party services, customers' personal data may be processed or stored outside of Hong Kong due to website operations, payment processing, delivery arrangements, or technical services.

Yat Yuet Kui will use relevant third-party services to support website and order operations to a reasonable and necessary extent.

Access and Correction of Personal Data

Customers have the right to request access to and correction of personal data held by Yat Yuet Kui. If customers wish to access, correct, or update their personal data, they can contact Yat Yuet Kui via WhatsApp or email.

Yat Yuet Kui may need to verify the customer's identity before processing such requests. Yat Yuet Kui will process such requests according to actual circumstances and applicable regulations.

Children and Minors

This website is not specifically directed at children or minors. If a minor needs to purchase goods, submit information, or book services, they should first obtain the consent of a parent or guardian.

If Yat Yuet Kui discovers that a minor has submitted personal data without proper consent, Yat Yuet Kui may, as appropriate, delete the relevant data or refuse to process the relevant order or service.

Third-Party Websites and Platforms

This website may contain links to third-party websites, social media, payment platforms, logistics platforms, or other external links. Yat Yuet Kui does not control the privacy policies, data processing methods, or content of third-party websites or platforms.

Customers should review the relevant terms and privacy policies of third-party websites or platforms before using them.

Privacy Policy Updates

Yat Yuet Kui may update this Privacy Policy from time to time. Any updates will take effect upon publication on this website. By continuing to use this website, customers agree to the relevant updates.