Terms and Conditions
Welcome to and thank you for using the Yat Yuet Kui website. By using this website, browsing its content, submitting inquiries, placing orders for goods, or booking services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
Yat Yuet Kui reserves the right to update, amend, or adjust these Terms and Conditions from time to time. Any updates will take effect upon publication on this website, and your continued use of this website signifies your agreement to the revised terms.
Website Content and Scope of Services
Yat Yuet Kui offers consecrated crystals, Tibetan thangkas, ritual implements, spiritual items, esoteric rituals, consecration, blessing, prayer, transcendence, spiritual readings, and related religious cultural services.
The content of this website is for general information, product introduction, and service inquiry purposes only. All esoteric rituals, consecration, blessing, prayer, transcendence, spiritual readings, and related spiritual services fall within the scope of religious culture, traditional beliefs, and personal beliefs, and no specific outcomes are guaranteed.
The content on this website does not constitute medical, legal, financial, psychological, or other professional advice. If you are facing health, legal, financial, psychological, or other professional issues, please seek assistance from relevant professionals concurrently.
Product Information and Natural Variations
Yat Yuet Kui will endeavor to ensure the accuracy of product names, images, descriptions, sizes, prices, and information on the website. However, product images may vary slightly from the actual items due to photography lighting, screen display, angles, batches, and natural material variations.
Each natural crystal and natural material has unique textures, colors, mineral inclusions, and naturally formed markings. Ice cracks, cotton-like inclusions, mineral deficiencies, color banding, cloudiness, black spots, or natural patterns are common characteristics of natural crystals and do not necessarily indicate flaws or damage.
Tibetan thangkas, ritual implements, and spiritual items involve wearing, offering, collecting, consecration, blessing, and personal belief purposes. If you have any questions about the goods, methods of offering, wearing direction, or suitable uses, it is recommended to inquire with Yat Yuet Kui before placing an order.
Orders and Payments
When placing an order on this website, you must provide accurate and complete order information, including your name, phone number, email, delivery address, and other required details.
All orders are subject to confirmation by Yat Yuet Kui. Yat Yuet Kui reserves the right to refuse, cancel, or adjust orders due to product unavailability, pricing errors, information errors, payment issues, system errors, logistical limitations, or other reasonable reasons.
Prices and currencies displayed on the website are as shown on the checkout page. In the event of pricing, inventory, promotional, or system errors, Yat Yuet Kui reserves the right to correct or cancel related orders before confirming them.
Delivery and Store Pickup
Yat Yuet Kui provides local delivery services within Hong Kong and international delivery. The actual delivery method, shipping fees, delivery time, and deliverable areas will depend on the order content, delivery region, logistics company, and type of goods.
Local orders within Hong Kong over HK$500 qualify for basic local free shipping. Overseas orders do not include the HK$500 free shipping offer applicable to local Hong Kong orders.
If you choose store pickup at checkout, please refer to the order notification or pickup notification. You may only pick up your order at the store after receiving the pickup notification.
For arrangements regarding delivery, logistics tracking, overseas customs duties, recipient information, and parcel delays, please refer to Yat Yuet Kui's "Shipping Policy".
Returns, Refunds, and After-Sales Arrangements
The consecrated crystals, Tibetan thangkas, ritual implements, and spiritual items sold by Yat Yuet Kui involve personal wearing, offering, consecration, blessing, and religious cultural purposes. To maintain the integrity, cleanliness, and customer confidence in the goods, once sold, all items are non-returnable, non-exchangeable, and non-refundable, except in cases of wrong item sent, missing parts, or obvious damage upon receipt verified by Yat Yuet Kui.
In the event of a wrong item sent, missing parts, or obvious damage upon receipt, customers must provide relevant information within the time and in the manner specified in Yat Yuet Kui's "Return and Refund Policy". After verification, Yat Yuet Kui will arrange for re-delivery, replacement with the same item, or other appropriate after-sales handling depending on the case.
For arrangements regarding returns and after-sales services, please refer to Yat Yuet Kui's "Return and Refund Policy".
Esoteric Rituals and Service Orders
All esoteric rituals, consecration, blessing, prayer, transcendence, spiritual readings, and related spiritual services must first be inquired about and booked via WhatsApp. Yat Yuet Kui will respond with booking methods, service times, and subsequent procedures based on the service type, individual case, master's availability, required information, and actual arrangements.
Once a service is confirmed and paid for, cancellations or transfers due to personal reasons will not be accepted.
If you need to reschedule due to special circumstances, please contact Yat Yuet Kui via WhatsApp as early as possible. Yat Yuet Kui will endeavor to assist you in changing the service time based on the service type, master's availability, required information, and actual arrangements. If part of the service has already commenced or been completed, Yat Yuet Kui may not be able to arrange a reschedule.
For arrangements regarding service bookings, rescheduling, cancellations, and data submission, please refer to Yat Yuet Kui's "Esoteric Ritual Service Booking and Cancellation Policy".
Customer Responsibility for Submitted Information
Customers are responsible for ensuring that the information submitted to Yat Yuet Kui is true, accurate, and complete. Some services may involve information such as name, date of birth, time of birth, place of birth, address, photos, inquiry questions, or case background.
If an order, delivery, service arrangement, interpretation direction, ritual process, or subsequent handling is affected due to incorrect, omitted, or incomplete information provided by the customer, Yat Yuet Kui will not provide free re-arrangement.
Prohibited Conduct
When using this website, you must not:
- Submit false, misleading, impersonated, or incomplete information
- Use this website for any illegal, fraudulent, harassing, infringing, or disruptive purposes
- Interfere with the normal operation of the website, system security, or the user experience of other customers
- Reproduce, download, screenshot, reprint, modify, distribute, display, use for commercial purposes, or otherwise use the content, images, text, design, or brand information of this website without authorization
- Engage in any conduct that may harm the interests of Yat Yuet Kui, other customers, or third parties
If Yat Yuet Kui believes that you have violated these terms, it reserves the right to refuse service, cancel orders, restrict inquiries, or take other appropriate action.
Intellectual Property
The text, images, designs, layout, brand names, logos, product descriptions, service content, and other information on this website, unless otherwise stated, are owned by Yat Yuet Kui or relevant rights holders.
No person may copy, download, screenshot, reproduce, modify, distribute, display, use for commercial purposes, or otherwise use the content of this website without the written consent of Yat Yuet Kui.
Third-Party Services and Links
This website may use Shopify, payment platforms, logistics companies, email services, WhatsApp, social media, or other third-party services. The use of such third-party services may be subject to their respective terms and privacy policies.
This website may also contain links to third-party websites or social media platforms. Yat Yuet Kui is not responsible for third-party websites, platforms, content, services, or privacy practices.
Personal Data and Privacy
Yat Yuet Kui will process your personal data in accordance with the "Privacy Policy" on this website. By using this website, submitting inquiries, placing orders for goods, or booking services, you agree that Yat Yuet Kui may collect, use, and process relevant data in accordance with the Privacy Policy.
For arrangements regarding the collection, use, disclosure, retention, access, and correction of personal data, please refer to Yat Yuet Kui's "Privacy Policy".
Limitation of Liability
To the maximum extent permitted by law, Yat Yuet Kui shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use this website, goods, services, third-party logistics, third-party payment platforms, third-party websites, or any related arrangements.
Yat Yuet Kui will endeavor to ensure the normal operation of the website, but does not guarantee that the website will be free from interruptions, delays, errors, technical issues, network issues, or the influence of third-party services.
Governing Law
These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from this website, orders, goods, services, or these terms shall be handled in accordance with the laws of the Hong Kong Special Administrative Region.